You have two primary ways to return a computer purchased from Best Buy: Best Buy Return & Exchange Policy
Items purchased between Nov. 1 and Dec. 31 typically have an extended return window through Jan. 14. Condition and Fees
While standard laptops often don't have a restocking fee, specific "activatable" devices (those with cellular capability) or high-end workstations may incur a 15% restocking fee if opened. best buy computer return policy
To receive a full refund, the computer must be in "like-new" condition. This includes returning the original box, all power adapters, and any included accessories.
Customers are responsible for removing all personal data and resetting the device before returning it. Return Methods You have two primary ways to return a
Best Buy 's return policy for computers allows for a full refund or exchange within for most customers, provided the item is returned in like-new condition with all original packaging and accessories . While the standard window is short, membership in "My Best Buy" programs can significantly extend this timeframe. Core Return Windows
The length of time you have to return a computer depends on your membership status at the time of purchase: 15 days. This includes returning the original box, all power
60 days.
You have two primary ways to return a computer purchased from Best Buy: Best Buy Return & Exchange Policy
Items purchased between Nov. 1 and Dec. 31 typically have an extended return window through Jan. 14. Condition and Fees
While standard laptops often don't have a restocking fee, specific "activatable" devices (those with cellular capability) or high-end workstations may incur a 15% restocking fee if opened.
To receive a full refund, the computer must be in "like-new" condition. This includes returning the original box, all power adapters, and any included accessories.
Customers are responsible for removing all personal data and resetting the device before returning it. Return Methods
Best Buy 's return policy for computers allows for a full refund or exchange within for most customers, provided the item is returned in like-new condition with all original packaging and accessories . While the standard window is short, membership in "My Best Buy" programs can significantly extend this timeframe. Core Return Windows
The length of time you have to return a computer depends on your membership status at the time of purchase: 15 days.
60 days.