Best Buy Mobile Return Policy May 2026

Unlike other items that offer 60-day returns for My Best Buy Plus/Total members, all customers are limited to 14 days for activatable devices.

If you return a phone that was activated on a contract, you are responsible for contacting the carrier (e.g., AT&T, Verizon) to cancel the service to avoid continuing charges. best buy mobile return policy

Items must be in "like-new" condition with original packaging and accessories to avoid denial of return. 2. Restocking Fees Unlike other items that offer 60-day returns for

Purchases made between Oct 31, 2025, and Dec 31, 2025, generally have extended returns through Jan 15, 2026. and Dec 31

The restocking fee is waived if the device is returned unopened, or in states where prohibited by law (e.g., AL, CO, HI, IA, MS, OH, OK, SC). 3. Holiday Extended Return Policy (2025-2026)

Best Buy ’s return policy for mobile devices is strict compared to its general return policy, focusing on a short return window and specific restocking fees for "activatable" devices (cell phones, cellular tablets, wearables, and hotspots).