If you lost the gift card used for the original purchase, you may need to call Best Buy support to have a new one issued.
Refunded amounts are usually credited to your gift card within 30 minutes of receiving the return.
If a third-party gift card (e.g., Apple, Netflix) was purchased, it usually cannot be returned unless it is unused and not scratched off.
Do you still have the original card? I can then provide specific steps for your situation. Best Buy Return & Exchange Policy
“If you paid all or some of the purchase price using a Best Buy Gift Card, those funds will be returned to you in the form of a new Best Buy Gift Card or e-Gift Card.” Best Buy
If a purchase was split between a gift card and a credit card, the gift card portion is refunded to a new gift card first, and the remainder goes to the credit card. Important Nuances & Tips
Always retain your original physical or digital gift card until you are sure you are satisfied with your purchase, as refunds are often processed back to that same card.
Bad Behavior has blocked 244 access attempts in the last 7 days.
Spelling error report
The following text will be sent to our editors: