Welcome to the BNY Mellon Pension Service Center
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Moving text between apps that don't share the same UTF-8 encoding standards. How to Fix It
Uploading a file from a region with Arabic system settings to a server using a Cyrillic or Western encoding.
If you are trying to download or view this file, try these steps:
Manually change the name to something standard, like photo_nov_2022.jpg , to ensure the operating system can read the file extension correctly.
If viewing this on a website, try changing your browser's text encoding to Unicode (UTF-8) via the settings menu.
This indicates the photo was taken on . Why This Happens
This error typically occurs when a file is transferred between systems with conflicting language settings. Common causes include:
If this is a draft article you are writing, use the standard ISO date format (YYYYMMDD) for the filename to prevent these artifacts from appearing for other users.
Moving text between apps that don't share the same UTF-8 encoding standards. How to Fix It
Uploading a file from a region with Arabic system settings to a server using a Cyrillic or Western encoding.
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To access your information online, please use a supported browser version or mobile operating system version listed below. Other versions may function but to ensure full access your information online we recommend the indicated versions. If you need to update your browser, we have provided convenient links to download this information.
Important: For security reasons, if you leave this portal inactive or visit another web site for a period of time, you will receive a warning and then be automatically logged off. At that time, any information entered into this system but not yet "saved" will not be retained, and your information will remain unchanged.
Browser Versions
The recommended browser versions for this portal are:
Mobile Operating Systems
The recommended mobile operating systems for this Website are:
Browser Security
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