: Two strangers, Aurelio and Citlali, meet in a hotel in Mexico City during the lowest points of their lives. Aurelio's son was murdered in broad daylight, and Citlali has been unjustly separated from her daughter.

: Actor Noé Hernández, who plays Aurelio, is frequently singled out for a "chameleonic" and powerful performance that carries the film's heavy subject matter.

Critics and audiences highlight the film's intense emotional weight and social commentary.