Buy: Play

: Use the Unrecognized Transactions Troubleshooter to confirm if a charge is from Google Play.

: Apps must perform as expected and cannot contain false claims in descriptions or screenshots. How to Flag : Open the Google Play Store app. Go to the app's detail page. Tap More (three dots) > Flag as inappropriate .

If you accidentally purchased an item or it doesn't work as expected, you can request a refund within specific timeframes. Report charges you don't recognize - Google Play Help play buy

: If you find an unauthorized charge, use the Report Unauthorized Purchases form .

Google uses specific descriptors on bank statements (e.g., "GOOGLE*App developer name") to help you identify legitimate purchases. Go to the app's detail page

This report outlines the procedures for reporting issues related to purchases ("play buy") on the Google Play Store, including fraudulent apps, unauthorized charges, and refund requests.

: You can track the progress of your claim through the same portal. 3. Requesting Refunds for Recent Purchases Report charges you don't recognize - Google Play

If an app you purchased is fraudulent, deceptive, or violates policies, you can flag it directly to Google for investigation.