The Polestar 2's recall history is dominated by software and electronic issues typical of tech-heavy, Android-based EVs.
: Ingenlath maintained that as a "fresh" startup, Polestar should not be expected to have everything go smoothly immediately, and he focused on excelling at customer service during the recall process. Major Recall Campaigns (2021–2026) Polestar CEO defends the Polestar 2’s recall an...
: In late 2020, Ingenlath addressed a total recall of roughly 2,200 vehicles in Europe and China due to a logic fault in the Battery Energy Control Module that caused random shutdowns. He noted these were "very, very rare cases" and emphasized that no accidents or injuries occurred. The Polestar 2's recall history is dominated by
Ingenlath consistently framed early recalls as a proactive safety standard rather than a failure, arguing that they ensure no customer faces a safety risk. He noted these were "very, very rare cases"