: Use a utility like WinRAR or 7-Zip to decompress the file.
: Select Export TSR... and save the file to your local directory.
These compressed files contain detailed system logs, hardware health status, and configuration data used by support engineers to diagnose issues. To create a readable report from this data, follow the steps below: 🛠️ How to Extract and Create the Report RTS0784.rar
: Right-click the specific device under All Devices .
: Click Collect and save the resulting file (often named similar to your original RTS0784.rar ). Via Trend Micro SMS : Use a utility like WinRAR or 7-Zip to decompress the file
: Open this HTML file in any web browser to view a structured, readable summary of the system hardware, storage logs, and OS events. 🖥️ Generating a New TSR (if needed)
If you can tell me the (e.g., Dell, Anritsu, Trend Micro) or the operating system it was pulled from, I can give you more specific instructions on interpreting the log results. Via Trend Micro SMS : Open this HTML
If this file is associated with a Trend Micro Security Management System (SMS): : Access the SMS client.