: Provides a Tags report to monitor conversation types and training needs.
: Monitor metrics like reply time per tag to see which issues take your team the longest to solve. Tagged
: While you can tag records with "Topics" or "Tags," native Salesforce reports traditionally do not support reporting on these specific fields easily; custom junction objects or third-party apps are often recommended for robust reporting. Topic Networks. Topic Tagging of - Trailhead - Salesforce : Provides a Tags report to monitor conversation
: Most advanced reports allow you to filter by multiple topics simultaneously (up to 40 in some platforms) and view data through topic hierarchies (main categories vs. sub-topics). Tagged