Your Success is Our Business
Sales & Support:
: "Yours faithfully," (if you started with "Dear Sir or Madam") or "Yours sincerely," (if you used a name). 2. Sample Essay: formal Complaint (Task 1)
: Avoid contractions (e.g., use "I am" instead of "I'm") and slang to maintain a professional tone.
As the product is still under its one-year manufacturer’s warranty, I request that you either provide a full refund of the purchase price or arrange for a brand-new replacement unit to be sent to my address immediately. I have attached a copy of my receipt for your reference.
: Clearly state why you are writing in the first paragraph.
I look forward to your prompt response regarding this matter. Yours faithfully, [Your Name] 3. Preparation Tips
: Aim for 150–180 words . Writing fewer than 150 words will result in a penalty.
Upon attempting to use the blender for the first time, I discovered that the motor failed to start despite being correctly plugged in. Furthermore, there appears to be a hairline crack along the base of the glass pitcher, which poses a safety risk.
